The website and services are operated by NewLeaf Home Partners, LLC d/b/a Next Chapter Collective®
Kris Seidenkranz, CEO (“Next Chapter Collective®,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, store, and share information when you visit our website, interact with us, register for our programs or services, communicate with us, or otherwise engage with Next Chapter Collective®.
By using our website or providing information to us, you acknowledge that you have read and understood this Privacy Policy.
We may collect personal information that you voluntarily provide to us, as well as certain information that is automatically collected when you use our website or interact with our digital services.
Depending on how you interact with Next Chapter Collective®, we may collect information such as:
Your name
Email address
Telephone or mobile phone number
Mailing address, when needed
Business or professional information
Information you provide when registering for a workshop, coaching program, or other service
Information you provide through contact forms, questionnaires, applications, or scheduling forms
Information you voluntarily share during coaching sessions, including goals, experiences, challenges, business ideas, and other information relevant to your coaching experience
Testimonials, reviews, photographs, videos, or other feedback you voluntarily provide
Information necessary to process or administer your purchase or enrollment
Communications you send to us, including emails, text messages, and other messages
We ask that you do not provide sensitive personal information unless it is reasonably necessary for your interaction with us or you are specifically asked to provide it.
When you purchase a program or service from Next Chapter Collective®, payment information may be collected and processed by our payment processor or other authorized payment service provider.
We do not intend to store complete payment card numbers or security codes ourselves. Payment information is handled through the applicable payment processor and is subject to that provider's privacy policy and terms.
When you visit our website, certain information may be collected automatically by the website, hosting provider, analytics services, advertising platforms, or other technology providers.
This information may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or source
General geographic information
Website interactions and usage information
Other technical information used to operate, secure, and improve the website
We may use the information we collect to:
Provide, administer, and improve our coaching programs, workshops, and other services
Process and manage purchases and payments
Communicate with you about your enrollment, appointments, coaching sessions, and other services
Respond to questions, requests, and inquiries
Send information, resources, updates, and communications you have requested
Send marketing communications when permitted by law and consistent with your preferences
Schedule and manage coaching sessions and appointments
Maintain records of client and business relationships
Improve our website, programs, services, and customer experience
Understand how visitors use our website and which content is useful
Monitor website performance and security
Detect, prevent, and address fraud, misuse, or security concerns
Comply with applicable legal obligations
Enforce our agreements and protect our legal rights
Carry out other purposes disclosed to you at the time information is collected or with your consent
Coaching is a personal and collaborative process. You may voluntarily share personal, professional, business, financial, or other information with us during your coaching experience.
We use information shared during coaching primarily to provide coaching, support, resources, and services to you.
We may maintain reasonable records of coaching-related communications, notes, forms, worksheets, session information, and other materials necessary to administer and provide the Program.
We do not sell your private coaching information.
Because coaching may occur in a group setting, information voluntarily shared by participants during group sessions may be heard by other participants. We encourage participants to use discretion when deciding what personal or confidential information to share in a group environment.
Group coaching sessions may be recorded for purposes such as providing access to participants, reviewing coaching content, improving the Program, or maintaining Program records.
When applicable, participants will be informed when a session is being recorded.
Recordings are intended for authorized Program participants and will not be publicly distributed without appropriate permission.
If you participate in a recorded group session, other participants may appear or be heard in the recording.
Private coaching sessions will not be recorded or shared for public or marketing purposes without your knowledge and appropriate permission.
If you provide your email address, we may use it to communicate with you about your inquiries, purchases, appointments, coaching services, Program participation, and other information related to your relationship with Next Chapter Collective®.
If you separately opt in to receive marketing communications, we may also send newsletters, educational information, invitations, offers, and other promotional communications.
If you provide your telephone number and consent to receive text messages, we may use text messaging to communicate with you regarding appointments, Program information, reminders, or other communications for which you have provided consent.
You may unsubscribe from marketing emails by using the unsubscribe link included in the email.
You may opt out of marketing text messages by following the instructions provided in the message, such as replying STOP when applicable.
You may continue to receive certain non-marketing communications necessary to administer your purchases, appointments, or participation in our services.
Our website may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, measure marketing effectiveness, and improve your experience.
Cookies are small data files that may be stored on your device when you visit a website.
We may use:
Essential cookies necessary for website functionality
Analytics cookies used to understand website traffic and visitor behavior
Functional cookies used to remember preferences or improve website functionality
Marketing or advertising technologies, if implemented, to measure or support advertising and marketing activities
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.
If we implement a cookie-consent or preference-management tool, your choices through that tool may affect which non-essential cookies and tracking technologies are used.
We may use third-party analytics services, such as Google Analytics, to help us understand how visitors use our website and to improve our website, content, and services.
Analytics services may collect information about website visits, device and browser information, approximate geographic information, website interactions, and other usage statistics.
If Google Analytics is used, Google may use cookies and other identifiers to distinguish users and sessions and measure interactions with the website.
We will configure analytics tools in a manner intended to avoid intentionally sending information that directly identifies you, such as your name or email address, to analytics services where prohibited by the applicable provider's policies.
We use third-party companies and services to help operate our business and provide our programs and services.
These providers may include services for:
Website hosting and website management
Customer relationship management and marketing
Payment processing
Scheduling and calendar management
Video conferencing and coaching sessions
Email and text communications
Analytics
Advertising and social media
File storage and document management
Electronic signatures
Other business administration and technology functions
Examples of services we may use include GoHighLevel, SamCart, Zoom, Google services, Adobe Acrobat Sign, and other service providers we may add or change over time.
These providers may have access to personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by their own terms and applicable law.
Each third-party provider may have its own privacy policy and terms governing its handling of information.
Our website may contain links to or integrations with third-party websites, platforms, and social media services, including Facebook and Instagram.
If you interact with those services, your information may be collected directly by the applicable third party and will be subject to that third party's privacy policy and terms.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
We may share personal information in the following circumstances:
With service providers who help us operate our business and provide services to you
With payment processors when necessary to process transactions
With technology providers necessary to provide coaching, scheduling, communications, website, or other services
When you ask or authorize us to share information
When required by law, legal process, court order, or governmental authority
When necessary to protect our rights, property, safety, clients, or others
In connection with a business transaction such as a merger, acquisition, sale, restructuring, or transfer of business assets
When otherwise permitted by applicable law
We do not sell your personal information as that term is commonly understood.
We may invite clients to provide testimonials, reviews, photographs, videos, or success stories.
As described in our Terms of Enrollment, participation in our programs does not automatically give us permission to publicly use your name, photograph, image, voice, personal story, business information, testimonial, or other identifying information.
We will obtain your permission before using an identifying testimonial or success story for marketing or promotional purposes.
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us.
You are responsible for maintaining the security of your own accounts, passwords, and devices where applicable.
We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, communicate with you, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
Our website and coaching programs are intended for adults age 18 and older.
We do not knowingly collect personal information from children under the age of 13 through our website.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
Depending on applicable law, you may have certain rights regarding your personal information, which may include the ability to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain marketing communications
Withdraw consent where processing is based on consent
Request information about how your personal information is collected or used
To make a privacy-related request, contact us using the information provided below.
We may need to verify your identity before completing certain requests.
Some information may be retained when we are legally required or permitted to retain it, or when it is reasonably necessary for legitimate business purposes.
Some web browsers may provide a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals.
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, legal requirements, or other circumstances.
When we make changes, we will update the Effective Date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.
If you have questions about this Privacy Policy or our privacy practices, please contact:
Kris SeidenkranzNext Chapter Collective®
Email: kris@nextchaptercollectivecoaching.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.